Sr. Onsite
Technician
Company - Axiom Telecom
Location - Abu Dhabi, Dubai
Exp - 3 - 7 years
Job description
To
carry out proper fault diagnosis to improve the quality of repairs and reduce
repeats
To ensure that the KPI’s are understood and met on a timely manner
To complete all L1 & L2 repairs and achieve targeted productivity within the given time frame.
To achieve maximum scores in all attended trainings to keep up with the high technical competency level
To preserve the customer property with utmost care to reduce customer dissatisfaction
To provide timely feedbacks to superiors on product failure issues to be removed and added to Sr. Technician
Participate in Technical Forums and provide input & suggestions on repair related issues.
To handle customers at their premises in a professional way as per the standards set to ensure that every interaction with the customer is a quality experience for the customer.
To ensure that the KPI’s are understood and met on a timely manner
To complete all L1 & L2 repairs and achieve targeted productivity within the given time frame.
To achieve maximum scores in all attended trainings to keep up with the high technical competency level
To preserve the customer property with utmost care to reduce customer dissatisfaction
To provide timely feedbacks to superiors on product failure issues to be removed and added to Sr. Technician
Participate in Technical Forums and provide input & suggestions on repair related issues.
To handle customers at their premises in a professional way as per the standards set to ensure that every interaction with the customer is a quality experience for the customer.
Must have a valid UAE
Driving license.
Apply http://my.monstergulf.com/application_confirmation.html?action=apply&job=18493279&from=jd_apply_link&title=Sr.%20Onsite%20Technician&int_spl=TechInternal_gulf_jd_apply_single
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