dea Cellular on Friday said it will provide over 230% additional capacity to Reliance Jio to enhance capacity in both access and long-distance interconnection, allowing seamless two- way calling between the networks
NEW DELHI: Idea Cellular on Friday said it will provide over 230% additional capacity to Reliance Jio to enhance capacity in both access and long-distance interconnection, allowing seamless two- way calling between the networks, even as the latter claimed 4 crore daily calls failure between the two networks.
Late in the day, Jio countered saying Idea's offer was inadequate and noted that four crore calls were dropping a day between the two networks, or over 750 calls failing per 1,000 as against the quality of service requirement regulation of less than 5 calls failing per 1,000 calls made.
The Aditya Birla Group Company, in a statement, said that it has now provisioned 1,865 ports for access, increasing capacity by nearly 230% from 565 earlier. The telco is also expanding NLD capacity by nearly 50%.
"Idea is committed to ensure superior quality of service for its customers, and will continue to engage and expand capacity for the new operator to allow seamless traffic flow between the networks," Idea said in a statement on Friday.
Jio, in a counter statement, said that the response by Idea to the severe quality of service issues faced between the Idea and Jio networks is "disappointing and displays lack of intent on Idea's part to resolve this critical issue."
Idea said it invited Jio for a discussion to mutually resolve the traffic asymmetry and the new capacity is the outcome of that discussion. With this capacity expansion, over 2,100 ports will now be available for traffic between Idea and Jio, allowing sufficient buffer for the future.
Jio claimed that Idea has operationalised just 50 new E1s in the last 10 days as a result of which call failure rate has been increasing drastically.
"Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators," Jio said.
As against certain media statements, the proposed augmentation by Idea increases capacity by only 34%, which is grossly inadequate, Jio said, adding that the proposed augmented capacity is still less than 40% of the initial firm demand placed by Jio based on transparent workings shared with Idea several months ago.
The 4G entrant said that the manner of release of new capacity by Idea and the other incumbent operators is "very disillusioning insofar as it is being reflected as a favour to Jio."
"RJIL fails to understand how the QoS parameters would be met with the proposed augmentation by Idea," it said.
All operators are obligated as per license conditions to provide interconnection such that Quality of Service parameters are met. It is a license obligation and an obligation towards the Indian customers. No favours are being made towards Jio by any of the operators.
The Mukesh Ambani-led telco said that over 12 crore calls were failing daily between Jio and the networks of Airtel, Vodafone and Idea.
"This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network," it said.
Jio said that it has been repeatedly raising the issue of insufficient POIs as anti-competitive aimed at hindering the entry of a new operator and expects strict and urgent action on the matter.
Bharti Airtel, however, in an earlier statement had said that Jio was creating an unnecessary controversy over PoIs to mask inadequacies in its own service.
Late in the day, Jio countered saying Idea's offer was inadequate and noted that four crore calls were dropping a day between the two networks, or over 750 calls failing per 1,000 as against the quality of service requirement regulation of less than 5 calls failing per 1,000 calls made.
The Aditya Birla Group Company, in a statement, said that it has now provisioned 1,865 ports for access, increasing capacity by nearly 230% from 565 earlier. The telco is also expanding NLD capacity by nearly 50%.
"Idea is committed to ensure superior quality of service for its customers, and will continue to engage and expand capacity for the new operator to allow seamless traffic flow between the networks," Idea said in a statement on Friday.
Jio, in a counter statement, said that the response by Idea to the severe quality of service issues faced between the Idea and Jio networks is "disappointing and displays lack of intent on Idea's part to resolve this critical issue."
Idea said it invited Jio for a discussion to mutually resolve the traffic asymmetry and the new capacity is the outcome of that discussion. With this capacity expansion, over 2,100 ports will now be available for traffic between Idea and Jio, allowing sufficient buffer for the future.
Jio claimed that Idea has operationalised just 50 new E1s in the last 10 days as a result of which call failure rate has been increasing drastically.
"Adequate interconnection capacity so that call failure rate is less than 5 per 1,000 is a license obligation of all telecom operators," Jio said.
As against certain media statements, the proposed augmentation by Idea increases capacity by only 34%, which is grossly inadequate, Jio said, adding that the proposed augmented capacity is still less than 40% of the initial firm demand placed by Jio based on transparent workings shared with Idea several months ago.
The 4G entrant said that the manner of release of new capacity by Idea and the other incumbent operators is "very disillusioning insofar as it is being reflected as a favour to Jio."
"RJIL fails to understand how the QoS parameters would be met with the proposed augmentation by Idea," it said.
All operators are obligated as per license conditions to provide interconnection such that Quality of Service parameters are met. It is a license obligation and an obligation towards the Indian customers. No favours are being made towards Jio by any of the operators.
The Mukesh Ambani-led telco said that over 12 crore calls were failing daily between Jio and the networks of Airtel, Vodafone and Idea.
"This is a breach of license conditions by the incumbent operators and severely impacts customer interests. This is against zero call failures on the Jio network," it said.
Jio said that it has been repeatedly raising the issue of insufficient POIs as anti-competitive aimed at hindering the entry of a new operator and expects strict and urgent action on the matter.
Bharti Airtel, however, in an earlier statement had said that Jio was creating an unnecessary controversy over PoIs to mask inadequacies in its own service.
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