The cellular operators' body COAI wants the government to chalk out a mechanism to control the quality of mobile handsets in India
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| COAI has urged the Telecom Department to mandate that original equipment manufacturers (OEMs) of mobile devices should fix the issue using an ‘over the air’ upgrade. |
The cellular operators’ body COAI wants the government to chalk out a mechanism to control the quality of mobile handsets in India, saying role of devices in service quality and call drops has not been considered “adequately”.
Seeking an “urgent policy intervention”, COAI has argued that the onus of call drops and service quality has been attributed squarely to operators, but “the role of devices in issue of service quality and call drops has not been considered adequately”.
COAI claimed that there has been a “massive influx of untested and uncertified smartphones (more than 10,000 models in India) due to design variations introduced by the device manufacturers”. Drawing the government’s attention to the absence of regulations governing the handset quality, the industry body rued that there was no visibility or control over the large number of “rogue devices affecting the network quality”.
The letter by COAI Director General Rajan S Mathews highlights cases of degradation in data in dual SIM LTE mobile devices, specifically with regard to the “chipset-specific implementation by MediaTek”. However, the association’s suggestions to the government are broad-based.
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